Is there a minimum Subscription length?
No, there is no minimum length and you can pause or cancel your subscription at anytime before the weekly cutoff Wednesdays at 11:59 PM EST.
How do I Cancel my subscription?
You can skip deliveries or cancel at anytime directly from your account! Just login and click on subscription settings. You’ll see a button to cancel subscription which will cancel your account indefinitely. If you want to resume deliveries simply click on the reactivate button
How do I skip a delivery?
Skipping a week is easy! Following receipt of your first delivery, you may elect to skip any week’s delivery for any reason and as often as you want. To skip a week, just login to the "My Account" area and navigate to the Delivery Schedule calendar. Click on the week(s) you would like to skip and you’re done! Accounts are billed weekly and if you wish to skip an upcoming delivery, you must do so before the weekly cutoff on Wednesdays at 11:59 PM EST.
How many meals are included with each delivery?
Our boxes include everything you need to cook 3 meals. You decide on the number of servings.
Is my personal information safe?
Yes. We use the highest level SSL encryption technology to secure all of our customer data.
Do you offer plans for vegetarians?
Sorry, we do not currently offer a vegetarian option but we are working hard to include this option soon!
When will I be charged?
Once you sign up for your Chef Ami box you will be charged right away. For all following deliveries you will be charged the Thursday before your next delivery.
What if I'm not home when you deliver?
No problem! Our food is specially packaged with insulated liners and gel packs to keep it fresh and cool until you get home. Our delivery driver will generally leave your box at your door. You may include special delivery instructions in the notes section when placing your order or from your account.
How much is delivery?
Delivery is and always will be free!
Where do you deliver?
We will be expanding our delivery zone soon! Currently we offer Free delivery to Gainesville, Archer, Newberry, and Micanopy. Enter your zip code below to see if we deliver to your area. We also offer various pick up locations.
When do you deliver?
Orders made before Wednesday at 11:59 PM EST will be delivered the following Tuesday in Gainesville and Wednesday in The Villages.
Should I throw away the box and packaging?
Our box liners and gel packs are reusable and we ask that you place them outside for us to pickup on Tuesdays when we deliver your new box of fresh ingredients. Most of the other packaging you receive is 100% recyclable. We believe in reducing waste of both food and our natural resources. Please help our efforts by reusing and recycling!
How are the ingredients packaged?
We deliver everything in refrigerated boxes that will keep your food cool for 12 hrs. We reuse our boxes, insulation, and gel packs and ask that you leave everything for us on your porch each week so we can use it for another delivery.
What happens if the box gets stolen?
If you are not home to receive your delivery on the scheduled date, we will leave the box on your doorstep. After delivery of your box, Chef Ami assumes no liability for stolen or missing boxes. If you believe there is a chance your delivery may get stolen please make sure you are home to receive it or that you include special instructions on where to leave your box. to reduce this risk.
What’s included in each box?
We include everything you need to cook 3 complete meals. Our boxes include all the fresh ingredients you need in exactly the right proportions saving you prep time and reducing waste. You’ll also receive 3 beautiful recipe cards with step by step instructions for a delicious home cooked meal in about 30 minutes.
Where do your ingredients come from?
We only provide the highest quality ingredients to our customers. We source as much of our ingredients as possible from local Florida farmers with sustainable practices. Check out our Suppliers Page for more details.
Are your ingredients organic?
Many of the farmers we source from focus on organic and sustainable growing practices. We include as much organic produce as possible in each delivery but due to seasonality and availability, some of the produce we include is conventionally grown.
What do you do with the extra food you have?
We have partnered with Second Harvest where we donate all of our extra food each week. We also donate a portion of every purchase made amounting to 1 Meal donated for every 1 Meal purchased. Read more about this program we call Feeding Florida.
What ingredients do I need at home?
All you need is salt, pepper, and olive oil. We’ll send you everything else!
Are Chef Ami meals healthy?
Each meal contains between 400 - 700 calories on average and is designed to be well balanced, delicious, and healthy. Cooking with fresh ingredients not only makes your food taste great but it’s more nutritious too. We make sure our weekly menu includes a healthy variety of ingredients and meal types to ensure a healthy lifestyle.
How long will my ingredients stay fresh?
The food you receive is designed to stay fresh for the week you order it. We always recommend you cook fish & seafood first as to guarantee it is at its freshest. To see the official refrigeration storage times for meats please see Foodsafety.gov
Do I need to wash the vegetables?
Yes, it is always recommended that you wash all of your vegetables prior to cooking them.
I don’t cook much, are Chef Ami meals easy to cook?
We're here to help! Cooking can be a stressful and time consuming task. Finding a recipe, going to the store and having to purchase large quantities of expensive ingredients you may only use once or that will go bad in a few days… its wasteful and frustrating! The solution? Chef Ami, your friend in the kitchen! We bring you the sweet, savory satisfaction of making your own delicious home cooked meals while teaching you cool cooking techniques, saving you time, money, and eliminating wasted food.